Quote:
|
Originally Posted by guygamps
I have just found this forum, for about a month my wife has been complaining that she hasn't been receiving e-mails from some of her brothers and sisters, these are e-mails they all send each other - (she's one of 7!). Anyway, I have now realised that all the missing e-mails are from hotmail accounts, the onese sent by family members using other e-mail systems are getting through. A search on the internet for answers last night led me to this forum. So here's the question. This thread is full of people confirmin that they too have had this problem, and full of peoples stories of the inadequacy of NTLs response in fixing it. Surely a forum such as this should have some sort of clout whereby representation can be made by the moderators of thus forum, that they are representing a large number of users. Forum members each individually complaining is getting nowhere.
An alternative suggestion is to start a letter writing campaign to BBC Watchdog.
One more person (me) calling NTL today after reading all the above messages isn't going to make any difference.
What do you all think.
Guy (new member of the forum)
|
I suggest that first of all YOU ascertain from the senders that the emails are being returned to them and ask them to quote the IP number and error number. Then check with the blocking firms. Some of them are:-
SpamCop blacklist:
http://spamcop.net/bl.shtml
MAPS blacklist:
http://www.mail-abuse.com/cgi-bin/lookup
Distributed Server Boycott List blacklist:
http://dsbl.org - probably the most likely
Spamhaus blacklist:
http://www.spamhaus.org/lookup.lasso)
When you have done that you will be able to tell NTL
AND Hotmail the blocking server and expect them to take some action.
DO NOT TAKE NO FOR AN ANSWER