Quote:
Originally Posted by hayesey
Hi,
can anyone quickly tell me how long the NTL broadband service that costs £24.99 has been 2mbps? I originally signed up for NTL years ago when the £24.99 was for something like 500kbps, then automatically got upgraded to 1mbps & ages ago got a letter saying I was being upgraded to 2mbps. All good but I've just realised that I'm still on 1mbps due to having an old PACE stb. So I want to know how long I've been paying too much for my broadband so I can get a refund!
Plus a new stb.
I'm in the north Manchester area which I think uses the Bromley system?
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Did NTL not try and contact you to arranage an upgrade? They did for me, and I know they spent months contacting people.