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Originally Posted by Oven Chips
In talking to a couple f users with continuing issues we've identified that some modems have not received both parts of the update.
Please leave modems on at all times for the next few days. Thanks!
Peter
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All very well, but... for those of us who need the internet for work, we can't just let the modems stay in a perpeptual "hung" state. On the assumption that the modem might get an update at some time that might sort the problem out.
As said earlier in this thread, I've had this hanging modem problem for a few weeks and its just getting silly now. If ntl offered a reversal back to the 3mb service, I would do it without hesitation...I asked ntl if I could just ditch the modem and use the one in the samsung stb and they said no