[Prof-x]

Of course there is always 2 sides to the coin. However my post directly relates to users that live in congested areas. It also points out NTL's oversubscription and what seems to be little concern (no statement made) about this congestion and degrade in overall service performance. My fear being, they are passing off this issue as "an up to 10Mbit service".

There is always 2 sides to every debate, for instance my parents broadband has always been top notch. Solid pings and downloads speeds, consistent for a very long time. For me living in a area with a denser population the congestion and oversubscription has degraded broadband significantly and i can't see it getting any better unless someone makes noise about it.

I feel this congestion and oversubscription in relation to hardware is more apparent than ever before hence the 90 / 10 comment. My issue is, it is cropping up in most major towns and cities around the UK. The success may indeed outway the dissapointment stories but that doesn't mean it takes away our rights as a customer to a decent level of service.

I am debating this subject not moaning or shouting about it. Call it creating awareness if you wish, i just hope it doesn't turn into another bulldog. Fighting for marketing share and to become "topdog" by offering the fastest service to get people signed up... only to realise that the equipment cannot support high volumes and load in certain areas.

My 2p