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ian@huth · 26-01-2006, 21:35

The NTL chap that phoned me gave his full name, telephone number and extension number and told me to contact him direct with any future issues. He explained exactly what he was doing and said that it would all be effective within 30 minutes. The things that I could check were done well before the 30 minutes were up.

26-01-2006, 21:35	#9
ian@huth Inactive Join Date: Jun 2003 Location: Huthwaite, Nottinghamshire Services: VM 10Mb, TU, 1xSky HD, 2xSky+ (HD,all packs, sports & movies) 2xDVD PVR's, Freesat Freeview & other Posts: 4,536	Re: ntl complaints procedures. The NTL chap that phoned me gave his full name, telephone number and extension number and told me to contact him direct with any future issues. He explained exactly what he was doing and said that it would all be effective within 30 minutes. The things that I could check were done well before the 30 minutes were up.