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Originally Posted by ianathuth
I often wonder if the NTL Associates that post on here do so in their own time, in NTLs time, or a mixture of both.
Do NTL instruct certain members of staff to browse the forums in order to help customers or to collect feedback and if they do is it only on .com or on other sites as well.
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A bit of both for me. I'm not instructed to, I just like looking round the forums.
