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Originally Posted by john_miles
I wonder how many other providers NTL does block. All my mails from 'talktalk' account to ntlworld.com have been blocked for the last few weeks.
Its a bit of a shambles - I made several enquiries over a week: NTL first ignored me, then said they weren't doing this, then said that I would have to get recipients to contact them to get the service unblocked - what all twenty or so on my mail list ?
Email interchange is currently unregulated - so any provider can shut down whatever connections they like. At first I thought that a large provider could abuse its market position by making life difficult for smaller providers. But NTL seems to be blocking so many connections that it will only damage itself by offering poor service to its users.
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You have been sent the standard reply by NTL. Try being persistent and insist on speaking to a supervisor - try late evening. Best of all find the server returning the mail and quote the number to NTL.