Thanks to Mr Oven for contributing to this thread. I have a 100 modem and have been with ntl for 4 years without a single glitch, only to be plagued over the last few days with this loss of connection.
I didn't think to look at the CM's status page before, but now I get:
Network Access : Enabled
Maximum Downstream Data Rate : 10240000 bps
Maximum Upstream Data Rate : 512000 bps
Maximum Number of CPEs : 1
Software Upgrade File Name : ntlhm100_ntl0002.cpr
Software Upgrade AdminStatus : ignoreProvisioningUpgrade
Software Upgrade OperStatus : completeFromMgt
I wonder if the ignoreProvisioningUpgrade means anything significant. Rebooted the CM this evening when I got home and will see if connection is lost again
