This forum has saved me £60 on a new router, and at least £30 in calls to the CS desk with my mobile. So I'm eternally thankful. Lets hope after tonight it all gets sorted out, eh?

thankyou mr. over chips your help has been fantastic. give me your paypal and i'll send you £3.00 for a beer
(ps:
still find it interesting that I'm the only one with:
Software Upgrade File Name : ntlhm120_ntl0001.cpr
I hope this isn't anything to be worried about, as well:
Downstream Receive Power Level : -1.50 dBmv
Downstream SNR : 35.69 dB
Upstream Transmit Power Level : 51.25 dBmv
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Jonze