Paul

Who said there had been no testing ? I'm quite sure it was tested and whatever this problem is, it didn't show itself in testing. It's quite obviously only happening in a small percentage of updated modems, otherwise huge numbers of people would be having problems.

Similarly, it makes no sense to rush into a reversion of hundreds of thousands of modems, and remember that it was only really over Friday & the weekend that enough information was collected to confirm there was a real problem.