Just to let everyone know that the NTL engineer that i had arranged arrived on time this morning
and listened to what i had to say about what i was experiencing and what i had read about the problem on this forum. He replied saying that the 100 and 120 modems were not capable of 10mb and have been having problems and replaced the modem with a brand new shiney 250 modem, also wiring it up via ethernet and i am now recieving a full 10mb connection, no more between 5 and 7 like what i was recieving before the problem ocurred. So this confirms that there is definitly a problem with the 100 and 120 modems and im once again a happy NTL customer lol.
btw thanks very much Oven Chips for acknoledging everyones complaints on here and keeping us up to date with progress of whats being done about it, your 1 in a million.
