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phoenix__ · 20-01-2006, 19:26

I agree that it isn't the phone ppl's fault if they haven't been told about the problem. However when I explain there is an intermittent problem, they should accept that and book an engineer, not tell me they can only book an engineer when they detect the problem.

As bad as NTL may be when things go wrong, I can't fault the general quaility of the 10MB broadband, it's better than I can get on ADSL, and they don't seem that strict with the download quota.

20-01-2006, 19:26	#58
phoenix__ Inactive Join Date: Nov 2005 Posts: 42	Re: ntl home:120 hanging from today I agree that it isn't the phone ppl's fault if they haven't been told about the problem. However when I explain there is an intermittent problem, they should accept that and book an engineer, not tell me they can only book an engineer when they detect the problem. As bad as NTL may be when things go wrong, I can't fault the general quaility of the 10MB broadband, it's better than I can get on ADSL, and they don't seem that strict with the download quota.