It just seems the way their going at the moment, they just don't care.
What they don't seem to realise it they only have a certain number of houses in their cabled streets and once they've ****ed these customers off they won't be getting any more without digging up more streets (something they just can't do).
When are they going to wake up and realise the company is going to end up with no customers??
edit - another thought is that Linux customers must be the best customers too, as they dont cause all this network traffic with worms and the like!