Cable Forum - View Single Post - e-mail problems

Ramrod · 15-10-2003, 21:36

Not the usual ones for ntl but a problem with settings (I think).
My wifes new laptop is connected to the internet via a pc card to the router.
She can receive e-mails but when she tries to send them, she gets an error message:

'An unknown error has occurred. Subject '', Account: 'pop.ntlworld.com', Server: 'smtp.ntlworld.com', Protocol: SMTP, Server Response: '550 Invalid recipient: <nathalie>', Port: 25, Secure(SSL): No, Server Error: 550, Error Number: 0x800CCC69'

I have checked her pop and smpt settings against those on my 'puter and they are the same. (she has a different addy to mine)
What am I doing wrong? Any ideas?

15-10-2003, 21:36	#1
Ramrod Inactive Join Date: Jun 2003 Location: Tonbridge Age: 58 Services: Amazon Prime Video & Netflix. Deregistered from my TV licence. Posts: 21,960	e-mail problems Not the usual ones for ntl but a problem with settings (I think). My wifes new laptop is connected to the internet via a pc card to the router. She can receive e-mails but when she tries to send them, she gets an error message: 'An unknown error has occurred. Subject '', Account: 'pop.ntlworld.com', Server: 'smtp.ntlworld.com', Protocol: SMTP, Server Response: '550 Invalid recipient: <nathalie>', Port: 25, Secure(SSL): No, Server Error: 550, Error Number: 0x800CCC69' I have checked her pop and smpt settings against those on my 'puter and they are the same. (she has a different addy to mine) What am I doing wrong? Any ideas?