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ian@huth · 17-01-2006, 12:56

I had a problem logging into my online banking account yesterday after they had been doing major work at the weekend on the bank's systems. I went through the online procedure recommended to reset the account details. This involved being given part of a special password on their site with the other half being emailed to me within two hours. No such email arrived within 24 hours so I phoned the bank. They checked and told me that they had the email logged as being sent an hour after my request. Checked with webmail to see if it was sitting in the spam folder but it wasn't. Appears to have vanished into thin air.

One thing that I did notice though when checking various things was that I do not appear to be going through a proxy now, usually on a Nottingham one by default.

17-01-2006, 12:56	#29
ian@huth Inactive Join Date: Jun 2003 Location: Huthwaite, Nottinghamshire Services: VM 10Mb, TU, 1xSky HD, 2xSky+ (HD,all packs, sports & movies) 2xDVD PVR's, Freesat Freeview & other Posts: 4,536	Re: Emails being blocked by NTL I had a problem logging into my online banking account yesterday after they had been doing major work at the weekend on the bank's systems. I went through the online procedure recommended to reset the account details. This involved being given part of a special password on their site with the other half being emailed to me within two hours. No such email arrived within 24 hours so I phoned the bank. They checked and told me that they had the email logged as being sent an hour after my request. Checked with webmail to see if it was sitting in the spam folder but it wasn't. Appears to have vanished into thin air. One thing that I did notice though when checking various things was that I do not appear to be going through a proxy now, usually on a Nottingham one by default.