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Old 16-01-2006, 19:57   #3
Mick
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Re: ntl Customer Charter

Quote:
Originally Posted by lsainsbury
How long does it take to speak to someone in a call centre.....94 SECONDS....sorry - I don't believe that!!!
ITV recently did a Live Call centre test of some the more popular call centres - When they tried ntl - it was answered within 1 Minute 58 Seconds.

http://www.cableforum.co.uk/board/sh...07&postcount=1
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