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Originally Posted by lsainsbury
How long does it take to speak to someone in a call centre.....94 SECONDS....sorry - I don't believe that!!!
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ITV recently did a Live Call centre test of some the more popular call centres - When they tried ntl - it was answered within 1 Minute 58 Seconds.
http://www.cableforum.co.uk/board/sh...07&postcount=1