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Re: ntl Customer Charter
Nice to see UK Call Centres mentioned, but I'd like to see the split of call centre staff for both here (UK) and worldwide.
All very nice wording, glossy brochure etc etc...but seen it all before....
Let hope they keep the promises this time...
How long does it take to speak to someone in a call centre.....94 SECONDS....sorry - I don't believe that!!!
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