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Re: Emails being blocked by NTL
Quote:
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Originally Posted by dotty
Still no hotmail or tiscali mails from family arriving. Maybe others but no means of knowing what.
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This has been going on for months now. Emails sent from my work account to any NTL account seem to have about a 30% chance of getting through. The usual error given is:
The following recipient(s) could not be reached:
my.name@ntlworld.com on 14/01/2006 17:46
Could not deliver the message in the time limit specified. Please retry or contact your administrator.
< mybigcompany.com #4.4.7 SMTP; >
(Obviously I've changed my email address, and the name of my company's SMTP email server)
The company I work for is a multinational telecomms company. I am sure we are not in SORBS or any other "spam" database. Our business depends on email communications.
Work colleagues have exactly the same problem with NTL accounts.
If you resend the email enough times it will get through. But since each "failed delivery" takes 24 hours this is really not a practical solution.
How do we effectively complain about this?
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