Well I just got a reminder letter about non payment
FFS I am on direct debit.
I rang them up and the nice scottish bloke says 2 things:
1 Your balance is zero
2 The account number on the letter is not your account
WTF are they playing at?????????????
oh and he says that a new DD has been set up for the SACM but bills are by e-mail. No probs with the DD but why didn't they tell me about the e-mails and why have I not had one?
It is time for them to get the whole billing system out of their backsides and into the open so that all CS can do the flipping job properly the first time and not after 2 or 3 attempts.
I am now expecting another cock-up like the time I got a £900 refund
http://www.cableforum.co.uk/board/sh...ad.php?t=17889