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Originally Posted by senzer
you don't understand. I am happy to receive a service I have paid for. But I am not receiving my full service am I? Think about it.
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You aren't guaranteed your full 10Mbit in any way, shape or form. Such guarantees are very expensive, so I'm afraid the 'Linux ISOs' not downloading at your full line speed isn't really a legit complaint.
You are absolutely justified in being irritated if you can't get decent pings to games servers though, this is something they should address.