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Disconnecting
I live in grimsby and for the last week/2 weeks my broadband connection has been very slow and disconnecting every 15/20 mins
I have rang customer support twice and first they reset the account which had no effect, they then the second time claimed it was my firewall settings being too high even though I can actually connect to the internet untill the disconnection happens, and I have the same problems with it disabled.
I have the Ambit 250 Modem on NTL 2mb
Cable Modem Downstream
Downstream Lock : Locked
Downstream Channel Id : 0
Downstream Frequency : 402750000 Hz
Downstream Modulation : QAM64
Downstream Symbol Rate : 5056.941 Ksym/sec
Downstream Interleave Depth : taps32Increment4
Downstream Receive Power Level : 3.5 dBmV
Downstream SNR : 34.6 dB
UpstreamL
Upstream Lock : Locked
Upstream Channel ID : 1
Upstream Frequency : 33584000 Hz
Upstream Modulation : QPSKUpstream Symbol Rate : 2560 Ksym/sec
Upstream transmit Power Level : 41.5 dBmV
Upstream Mini-Slot Size : 2
Its getting very irritating now
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