[tommyboy]

Well i rang them but they need my dad present as it's in his name, so waiting on him to come round now. They will send out an engineer to sort it which i don't understand, its a simple case of swapping out the modem, which could be done by post. I had a thread about this on thedvdforums as changing from USB to ethernet was the first step in getting a wireless network set up. One of the guys there said some NTL tech guys on here helped him out, e.g. they sent him a replacement modem and he didn't need to bother with the engineer getting sent out. I don't mind paying for one, as it could of been it getting trodden on that's caused the problem. Thing is that it's difficult to arrange someone to be at home during the day, as i guess they won't send someone out at night, and i'm the only one in the house who could explain the problem to the guy, so i'm a bit stuck. Bit of a long shot but if anyone could help me out that way id be eternally grateful.
Thanks