Cable Forum - View Single Post - Surf Modem

Clan · 13-01-2006, 10:25

Hi , Motorolla Surfmodem small black - sry do not know model number.

Since Monday 9th the Modem has been rebooting with increasing frequency until it does not fully connect. Full Internet access can be seen for 40 secs - 15 minutes then a further reboot.

The cable comes into the house to a splitter and then one cablel to Modem the other to TV Pace box. I have swapped the splitter connections around it improved Internet for about 30 minutes then the modem started rebooting again. I have changed the power connection to no avail.

I have seen in the error log for the Modem that there is a failure to download a SW Update as existing SW file incorrect - and wonder if this is the problem.

Well ****ed off at the moment but Technician arriving on Saturday afternoon.

Any ideas anybody?

Clan

13-01-2006, 10:25	#1
Clan Inactive Join Date: Jan 2006 Posts: 3	Surf Modem - The Up and Down Puzzle Hi , Motorolla Surfmodem small black - sry do not know model number. Since Monday 9th the Modem has been rebooting with increasing frequency until it does not fully connect. Full Internet access can be seen for 40 secs - 15 minutes then a further reboot. The cable comes into the house to a splitter and then one cablel to Modem the other to TV Pace box. I have swapped the splitter connections around it improved Internet for about 30 minutes then the modem started rebooting again. I have changed the power connection to no avail. I have seen in the error log for the Modem that there is a failure to download a SW Update as existing SW file incorrect - and wonder if this is the problem. Well ****ed off at the moment but Technician arriving on Saturday afternoon. Any ideas anybody? Clan