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Originally Posted by breamhunter
42 Minutes on hold to Sky the otherday at 8p a minute thats a nice profit considering NTL charges 0800 so even if i was stuck o nhold for hours with NTL it`s freecall anyway
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Indeed i can back you up on that. Had Sky+ installed the other day. works fine and i am happy with it. However they have charged me for december even when i did not have the service. Sky's customer service has since fixed that, However the point of my post.
*********49 mins waiting to talk to a customer service agent then 20 mins to fix the problem.*************
They are taking the **** in my eyes, i hope this is not the norm for Sky's customer service levels or i will only be with them for 12 months, Or untill the NTL pvr is up and running.