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Originally Posted by acoolwelshbloke
As for sky I have nothing bad to say about them, when I was with them I never had a problem. The turn around for repairs was three days. I found that with NTL it's next day which is good but that may be cause they have a depot just down the road from me!  |
Lucky you, when we first got Sky+ installed we had to wait a P!$$ Taking 2 weeks to get our box repaired and then it got replaced so we lost all our saves on the HD. 4 box`s later and were now jumped ship
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Originally Posted by acoolwelshbloke
When I used to call sky I would normally have my call answered within five mins, this could be as much as 20 mins if there was any majour problems but this was very rare!
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42 Minutes on hold to Sky the otherday at 8p a minute thats a nice profit considering NTL charges 0800 so even if i was stuck o nhold for hours with NTL it`s freecall anyway
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Originally Posted by acoolwelshbloke
Everytime I call NTL i am either on hold for anything up to 30 mins or I get a message telling me there is 50 or so people waiting for an advisor and to call back???
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On their 0800 Freephone number..