I read on here that the prices were going to change in JAN for 10mbit to £34.99. I di not mind paying the extra £10 a month for the better speed but my bill popped through my door today and Jan - Feb 2006 = £37.99
Now I called up and the CS had no clue what I was on about, I then downgraded to 2mbit and asked some questions:
1. When is the prices coming down
2. Will I be double billed Yet again due to change of service
Funny thing was - no-one was there, he had downgraded me and cut me off..