I just pulled this directly from the NTL service status page.
Quote:
On the morning of Thursday 12th January between midnight and 6am, the following work will take place:-
Network upgrades will result in a brief loss of service in Solent, Leicester, Guilford, Belfast City, Cambridge, Shepshed, Biggleswade, Stafford, Swindon, Middlesborough, Coventry, Watford and the surrounding areas.
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Maybe this will sort some problems for us.

But i'm not holding my breath.