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Paul K · 10-01-2006, 19:44

Are you using the name on the account? Normally the billing name. A lot of people make the error of using the name they give for their email address but if that differs from the original account name it won't work.

10-01-2006, 19:44	#3
Paul K Inactive Join Date: Jun 2003 Location: Essex innit Age: 52 Services: Sky HD + 16Mb ADSL BT Telephone Posts: 15,735	Re: Can't make an FTP Connection Are you using the name on the account? Normally the billing name. A lot of people make the error of using the name they give for their email address but if that differs from the original account name it won't work.