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hairy_mick · 09-01-2006, 19:44

hi tokyo jimmi sorry to hear about your poor service makes me shudder to think if your job was a botch up what about all the other customers that tec has installed. Its all down to training and the right attitude as well as work load if you over work tecs then cornners are cut which results in the customer getting poor service its just a case of get the numbers in dont mater about the quality but your situation that you find your self in should be a wake up call to ntl about how to loose customer revenue. I am sorry to say i can not see it getting any better unless some one takes the bull by the horns and tackle,s the trainning of the tecs more rigorously.

09-01-2006, 19:44	#5
hairy_mick Inactive Join Date: Nov 2003 Location: N.East England Posts: 493	Re: Major NTL Problems hi tokyo jimmi sorry to hear about your poor service makes me shudder to think if your job was a botch up what about all the other customers that tec has installed. Its all down to training and the right attitude as well as work load if you over work tecs then cornners are cut which results in the customer getting poor service its just a case of get the numbers in dont mater about the quality but your situation that you find your self in should be a wake up call to ntl about how to loose customer revenue. I am sorry to say i can not see it getting any better unless some one takes the bull by the horns and tackle,s the trainning of the tecs more rigorously.