hey guys, thought i'd post some good news for a change
After waiting for NTL to contact me about the 10MB which they didnt i rang up there CS line today and got through straight away to a nice indian lady with no being put on hold.
Anyway..told her my problem that i was still on 3 MB and i thought i had a problem with my modem not being registered to me as it used to belong to my nephew when i took over his account and changed usernames etc.etc..anyway she sorted it all out and told me to go home, turn everything off and i should be on 10 Mb.
So went home...a bit sceptical like you do..lol and now my comp is on 10 Mb. I just downloaded a vid off a fast ftp server and it hit 900k at one point and my upload speed has now doubled..the upload was what i really wanted
So just wanted to say i was quite impressed with the service and hope other people get things sorted too
