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Originally Posted by LenMackin
So Zeph you know how much I use each month do you? Actually I am not excessive at all so you've just made a stupid assumption. As for ian@huth sorry but they do have to prove it, if they say a user is in breach of T&C's or whatever they would need to give some evidence to that fact. I just hope that you two do not enter politics, I would emigrate.
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Why do they have to prove it?
NTL are only going to downgrade your service or terminate your account if they observe that you have been violating the terms and conditions applicable to your service. If they are satisfied that your use is detrimental to the network they have only to "flick the switch" and you are either on a slower service or cut off. NTL will give you the reason why they are taking the action but they do not need to prove that the reason is correct.
If you contact them and tell them you haven't been a bad boy and want proof and they don't provide any proof what can you do? As far as I can see you can either accept their decision or sue them for breach of contract. Do you seriously think that you would succeed with any court action? How would you prove that they had breached the contract terms?