I got home from work yesterday to find my internet wasnt working. afer much mucking about checked the config on the modem and it started Network Access: Dened
rung up tech support who went through a huge long script at t the very end said "hold on il check your account... it'sbeen susended" (why was this not checked 1st after i told him what was hapening, he kept asking bout flashing lights... lol)
anyway i then got put to customer services. i was told the acess had been suspended because no direct debit had been set up! (aparently i need 2 DDs, 1 for tv/phone and 1 for BB which i had never heard about etc. and was obviously a mistake on NTLs part when setting the account up) she set up the DD and said i should speak to credit control tomorrow (today)
so, i did and they said they turned it back on (and the ready Light on the mdem sudelly it up
)
great i thought!
still not working (giving me 169 addy)
after much feckin about i unplugged the signl cable to give me 192 ddy and ooked a the modem config.
it said networkaccess: denied nd up/down speed at 0
is this normal?
to re-cap
signal cable in - 169.x adress
signal cable out - 192.168.x address
DAMN NTL!!!!!