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Originally Posted by Chrysalis
heh is bit funny yeah, funny how not long after you left the company you had your 1st problem with the service.
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first time i had to phone them. I had never really had a problem with my service before. I had decided that i was going to remove the TV service only and have a sky + system installed. The person at retentions setup my tv to switch off 30 days from the day i phoned instead of the day i requested. However a phone call did fix it. I still have phone and broadband with them and have no intention of changing just because of 1 problem.
At the end of the day its only a tv service not life and death so no need to go screaming and shouting and demanding compo like some do
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