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Old 05-01-2006, 10:05   #4
Paul K
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Join Date: Jun 2003
Location: Essex innit
Age: 52
Services: Sky HD + 16Mb ADSL BT Telephone
Posts: 15,735
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Re: 10mb Set Top Box

Quote:
Originally Posted by Chris T
What I'd do is phone them and explain you will cancel all your services and move to Sky/ADSL if they don't dish you out a new SACM. There are plenty of free install/free equipment deals out there at the moment. I expect the retentions department will be slightly more accommodating than the people you've been dealing with so far.
Yep I agree, having 3 services puts you in a good position to go to retentions and force the issue there. NTL probably won't enjoy losing too many customers who currently have all 3 services with them.
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