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Originally Posted by Chris T
What I'd do is phone them and explain you will cancel all your services and move to Sky/ADSL if they don't dish you out a new SACM. There are plenty of free install/free equipment deals out there at the moment. I expect the retentions department will be slightly more accommodating than the people you've been dealing with so far.
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Yep I agree, having 3 services puts you in a good position to go to retentions and force the issue there. NTL probably won't enjoy losing too many customers who currently have all 3 services with them.