Having just looked at upgrading to the 10mb service I have seen that I have to change my current set top box (Samsung) to a newer modem. Can anytone give me any information on this new set top box and why there is a charge of £50 to do so.
In another thread I have discussed moving over to a seperate modem as they can upgrade for free online. It seems that because I choose to get all 3 services (Tel, Tv and BB) I am being penalised for doing so via a set top box.
