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Originally Posted by Sage013
I've just spoken to a manger in Technical Support in the UK (why? I was making a complaint about something I won't go into here). Seems that for the last few weeks the whole ntl network has been falling apart. People losing connections, connection speeds all over place etc. Whilst he wouldn't say this is a result of the 10Mb upgrade, it does seem odd that it's happened at the same time.
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Really?
For a start 10Mbit won't affect people's connection stability, and you'd expect connection speeds to be a lot more variable as you push the speeds up anyway!
Network falling apart my rear end.
Those guys might be used to everyone getting full speeds nearly all the time unless there's a major fault but that's just not the case now. Best effort is the way it goes.
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My current mood: Oh how I wish I took Bulldog up on their offer last month to pay for my BT line to be reconnected and use their up to 8Mb connection!!
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When did they offer to install you? I ordered at the start of November and was quoted February - March for delivery of the service. They were still selling the service in this area and quoting 2 week leadtimes unofficially, while their website quoted 4 - 6 weeks, and for those living in areas where they forgot to upgrade their kit before they started yet another massive ad push add another 2 months or more onto that 4 - 6 weeks.