I've just spoken to a manger in Technical Support in the UK (why? I was making a complaint about something I won't go into here). Seems that for the last few weeks the whole ntl network has been falling apart. People losing connections, connection speeds all over place etc. Whilst he wouldn't say this is a result of the 10Mb upgrade, it does seem odd that it's happened at the same time.
As for us Samsung STB users on a 10Mb connections, seems we'll get up to a 5Mb connection, subject to network traffic (this may already of been posted but, I'm not reading 100+ pages(not posts) of a topic to find out. Seems it's unlikely to change so if you want 10Mb get a SAMC for £50 (unless you can convince ntl to do it for free, which I'm currenly working on
)
However, due to current network problems, and this may just be for me in Watford, my 3Mb/10Mb (allegedly I'm now on 10Mb anyway) is running at about 2Mb. No estimation of when the fault will be recitfied, which is understandable really.
My current mood: Oh how I wish I took Bulldog up on their offer last month to pay for my BT line to be reconnected and use their up to 8Mb connection!!
p.s. Spent over an hour on the phone to various ntl people today and everyone was really helpful. I think the staff are actually embarrased that Samsung STB users paying £38pm still only get a 3-5Mb connection unless they pay £50