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Originally Posted by bollyrotten
Thanks, I could do but the tech line cost alot of money per minute. Dont know if they could help anyways as it is a software issue with netguard. Netgaurd says im not an NTL customer on loadup so i cannot even get into the options of the program.
My guess is it has something to to with this NTL birmingham proxy server. My firewall lets the program out on the net ok. and have ruled out many possabilities. My Ip is an NTL one! Im supprised no one else has had this problem in my area too.
thanks anyway Ian
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You can phone NTL for free on the number dodger has just quoted (unless your using a mobile which charges for 0800 numbers).
Netguard is a product provided by NTL and with the error message you are getting NTL should be able to help you and should really be your first port of call.