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Originally Posted by erol
Well any calls to NTL that are not on freephone numbers generate income for NTL. As for the rest, if calls to CS causes the costs and impact you are implying then NTL would first be best of fixing their mail servers, their news servers and avoiding things like the balls up 'enforced use of dialer sw' on offnet dial up customers.
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All calls to NTL concerning service levels generate an element of cost to them. It's a viscous circle in that the more that calls increase, the more it costs and the less there is to sort out the problems causing the calls.
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Originally Posted by erol
As I have already explained , in terms of the way I was using the analogy (car size = connection size) NTL do not allow lorries onto their network at all.
Oh all right I will accept that a single user can cause congestion greater than the size of their connection - by going out and cutting the main cable from the street cabinet to the UBR. There, happy now ?
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Replace the oversize lorry with a normal family size car that has a drunk at the wheel and is weaving about so much that nobody dare overtake him.
Let's face it, there is no analogy that corresponds to the situation we are trying to prove or disprove. Common sense and knowledge of the system are the answers but a person who refuses to accept any view but his own isn't using these to the full.
