Well as it works via webmail, my guess is on your anti virus blocking it as the passwords must be correct to get it via webmail.
---------- Post added at 02:17 ---------- Previous post was at 02:07 ----------
Curiousity more than anything but can you telnet ?????
To telnet the mail server:
Click onto Start then Run
type telnet pop.ntlworld.com 110 - press enter
+OK InterMail POP3 server ready.
type user then a space then your user.name - press enter
+OK please send PASS command
type pass then a space then your password - press enter
+OK user.name is welcome here
This logs you into the pop server.
type list.
This will list all the mails on ther server.
Then type quit to close the telnet connection.