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mmm · 02-01-2006, 23:42

I am not sure how NTL work but some time long ago I really wanted to cancel Compuserve/AOL and every time I called up to cancel I was given another month free, this went on for months till I got bored and really insisted I did want to cancel!

I suspect all retentions departments have a budget to try to tempt you not to leave, but you really need to be serious about going for an alternative!

02-01-2006, 23:42	#13
mmm Inactive Join Date: Jun 2003 Posts: 513	Re: Has anyone ever got a free upgrade? I am not sure how NTL work but some time long ago I really wanted to cancel Compuserve/AOL and every time I called up to cancel I was given another month free, this went on for months till I got bored and really insisted I did want to cancel! I suspect all retentions departments have a budget to try to tempt you not to leave, but you really need to be serious about going for an alternative!