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nffc · 02-01-2006, 23:19

... and I love the typical ISP TS logic of "oh well, I can ping your modem from Delhi so there MUST be a problem with your PC, go speak to the manufacturer" approach... not only is it 9/10s inaccurate (I love the "winsock fob") but it convinces the poor n00bs there's a problem with their PC. Really, as the ISPs take money off them for the service (internet access) which then they refuse to acknowledge a problem with, let alone sort, is utterly ludicrous.

We've had reports of one ISP's line (who will remain secret- but it's not ntl) who told someone to contact the manufacturer because "it's cheaper for them to sort it than us" - what a fob, and it wasn't even discrete!

02-01-2006, 23:19	#9
nffc cf.mega poster Join Date: Jul 2004 Location: chavvy Nottingham Age: 42 Services: Freeview, Sky+, 100 Mb/s VM BB, mega i7 PC, iPhone 13, Macbook Air Posts: 7,455	Re: Can NTL see past a router? ... and I love the typical ISP TS logic of "oh well, I can ping your modem from Delhi so there MUST be a problem with your PC, go speak to the manufacturer" approach... not only is it 9/10s inaccurate (I love the "winsock fob") but it convinces the poor n00bs there's a problem with their PC. Really, as the ISPs take money off them for the service (internet access) which then they refuse to acknowledge a problem with, let alone sort, is utterly ludicrous. We've had reports of one ISP's line (who will remain secret- but it's not ntl) who told someone to contact the manufacturer because "it's cheaper for them to sort it than us" - what a fob, and it wasn't even discrete! __________________