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Originally Posted by Saxo
Bit unfair like that once on 512k they are stuck there with a 2mb unlimited tier now being open, surely NTL has a procedure to give users another chance or not?
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Well the 2mbit unlimited still has a AUP which has a fair usage guideline in it somewhere. So if someone was recently moved for downloading 500gig a month then putting them on 2meg wouldnt be in ntl's interest's. I think its unfair to not give people another chance tho, or offer them a different billing option where they pay for more usage.