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Originally Posted by punky
That's what I was told too. I asked the NTL cable guy to remove the disused satelite cable to save drillng a new hole in the wall, but couldn't... So I find it unusual he did so much to destroy your sky connection.
Doofy: did they only send one set of hits to your box? For some reason whenever a hit is sent to my box (normally promoting my service after demoting it), it always seems to take 3 attempts. 2 if I am extremely lucky. They just seem to disappear into the ether when sent to me.
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The engineer who attended simply cut the satelite cable so close to the wall it was simply unusable, not only this but he didnt even bother to remove the scart from the back so for some reason best known to him he cut that as well. Anyhoo whether or not it was a result of the PM i have no way of knowing but i rang CS back who then told me the hit was never sent to the box in the first place, this coming from the very same person who had insisted that he had done it and it was a fault with the box. So now all is well so My sis in law wishes to pass on her thanks for coming to her aid as i have a strong suspicion it had more to do with this forum then CS actually getting it right.