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progsys · 31-12-2005, 09:12

I have had active mail accounts with NTL for over two years now with no problems. However, yesterday (having been suspicious of no mail activity on my main account) I checked the inbox via the webmail access of NTLWORLD.COM - Much to my surprise there were unread mails aplenty, yet MS Outlook Express (6.0) was still giving me the following error message -

"There was a problem logging onto your mail server. Your Password was rejected. Account: 'SLTD', Server: 'pop.ntlworld.com', Protocol: POP3, Server Response: '-ERR invalid user name or password.', Port: 110, Secure(SSL): No, Server Error: 0x800CCC90, Error Number: 0x800CCC92"

My other accounts (one for the wife and kids etc.) are working fine in Outlook. I have checked and rechecked the account server settings and username/passwords and have even deleted the account and re-set it up but am still getting the error. Broadband Medic states there's no problem so I assume it's something with Outlook but am at a loss.

I run Windows XP Home edition with all the latest auto updates and have McFee internet security centre also upto date.

I've searched the boards and the web using the error numbers but have come up short so if anyone has any ideas or can point me in the direction of some further info I'd appreciate it.

Many thanks SMc...

31-12-2005, 09:12	#1
progsys Inactive Join Date: Dec 2005 Posts: 3	Mysterious problem with email account I have had active mail accounts with NTL for over two years now with no problems. However, yesterday (having been suspicious of no mail activity on my main account) I checked the inbox via the webmail access of NTLWORLD.COM - Much to my surprise there were unread mails aplenty, yet MS Outlook Express (6.0) was still giving me the following error message - "There was a problem logging onto your mail server. Your Password was rejected. Account: 'SLTD', Server: 'pop.ntlworld.com', Protocol: POP3, Server Response: '-ERR invalid user name or password.', Port: 110, Secure(SSL): No, Server Error: 0x800CCC90, Error Number: 0x800CCC92" My other accounts (one for the wife and kids etc.) are working fine in Outlook. I have checked and rechecked the account server settings and username/passwords and have even deleted the account and re-set it up but am still getting the error. Broadband Medic states there's no problem so I assume it's something with Outlook but am at a loss. I run Windows XP Home edition with all the latest auto updates and have McFee internet security centre also upto date. I've searched the boards and the web using the error numbers but have come up short so if anyone has any ideas or can point me in the direction of some further info I'd appreciate it. Many thanks SMc...