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MovedGoalPosts · 31-12-2005, 05:13

How many of these computers & consoles are running at the same time? It's quite possible that you are simply saturating the upload bandwidth of your 1 meg service. You only get 100kpbs upload (1 meg broadband is approx 1000kpbs) so any moderately heavy use could be hitting the threshold.

What model of Pace STB do you have? The 1 meg speed is very much at the very limit of it's capabilities. I'd be pushing ntl to replace it with a separate cable modem (which could support 10meg services) or at least the Samsung STB (which can support around 5 meg).

Bear in mind that, according to the ntl Acceptable Use Policy, they only allow a maximum of 3 devices to be connected (each console is a device) in a home network. Frequently that is ignored, but don't dwell on that issue when contacting ntl.

31-12-2005, 05:13	#2
MovedGoalPosts Inactive Join Date: Jun 2003 Location: 127.0.0.1 Age: 61 Posts: 15,868	Re: Connection Dropout Problems!!! How many of these computers & consoles are running at the same time? It's quite possible that you are simply saturating the upload bandwidth of your 1 meg service. You only get 100kpbs upload (1 meg broadband is approx 1000kpbs) so any moderately heavy use could be hitting the threshold. What model of Pace STB do you have? The 1 meg speed is very much at the very limit of it's capabilities. I'd be pushing ntl to replace it with a separate cable modem (which could support 10meg services) or at least the Samsung STB (which can support around 5 meg). Bear in mind that, according to the ntl Acceptable Use Policy, they only allow a maximum of 3 devices to be connected (each console is a device) in a home network. Frequently that is ignored, but don't dwell on that issue when contacting ntl.