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Originally Posted by Doofy
Thanks for the reply but i did try that one and it was CS that told me to report it to faults, i then rang back CS who themselves reported it to faults, as they would not have it that it was not working. Funny thing is my internet went down this morning which i later found to be local area fault and despite my protests that it was NTLs end they insisted on booking me an engineer for tuesday that i no longer need and i have to cancel, crazy.
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Can I confirm an engineer is now due to visit you on Tuesday 3rd January? If so given the holiday period that is probably quite reasonable. By the sounds of the description of faults you've given so far, there is going to be something that needs the engineer to visit and check your house so they can then see what is really going on.