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Originally Posted by IanGuy
Try ringing CS again, and simply just ask for a refresh signal to be sent to the box. There's a high chance that your channels will then appear.
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Thanks for the reply but i did try that one and it was CS that told me to report it to faults, i then rang back CS who themselves reported it to faults, as they would not have it that it was not working. Funny thing is my internet went down this morning which i later found to be local area fault and despite my protests that it was NTLs end they insisted on booking me an engineer for tuesday that i no longer need and i have to cancel, crazy.
---------- Post added at 18:51 ---------- Previous post was at 18:39 ----------
Thanks for the help PM Sent, and yup i have powered it off and rebooted it looks like i am going to have to go sort the satellite box out so at least she has some TV to watch.