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MovedGoalPosts · 30-12-2005, 18:38

Have you powered off the STB, left off for a few minutes then powered on again? Sometimes that can prompt it to load the signals you need.

However it does seem that you are getting the runaround, and a fortnight wait for an engineer on a faulty install is appalling. If you want to PM me some details (account name, address, account number, contact phone - for ntl) I'll forward it to our ntl contacts to escalate. However the holiday period may mean it doesn't get looked at by them for a few days.

30-12-2005, 18:38	#3
MovedGoalPosts Inactive Join Date: Jun 2003 Location: 127.0.0.1 Age: 62 Posts: 15,868	Re: End of my teather with this one. Have you powered off the STB, left off for a few minutes then powered on again? Sometimes that can prompt it to load the signals you need. However it does seem that you are getting the runaround, and a fortnight wait for an engineer on a faulty install is appalling. If you want to PM me some details (account name, address, account number, contact phone - for ntl) I'll forward it to our ntl contacts to escalate. However the holiday period may mean it doesn't get looked at by them for a few days.