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Doofy · 30-12-2005, 18:23

If anyone can help on this problem i would be most grateful, my sis in law had NTL tv installed yesterday engineer called to install the box, ripped out and i do mean ripped out the satellite box. Installed a pace box and told here that it would take 2 hours for the channels to appear. 12 hours later and a call to CS to be told it takes 24 hours, fair enough waits till today rang them back and this time its 36 hours for it to be available. After ringing again was told it was down to a local area fault, despite this being cleared then after ringing again an enginer was booked for which is going to take 2 weeks now 2 weeks to go without TV after being installed for less than 24 hours is a bit of a **** take, especially after the engineeer did a wonderful demolition job on the sky box so that isnt going back in. leaves her without TV and NTL point blank refusing to admit that it isnt working they reluctantly booked an engineer after many complaints. This really is diabolical.

30-12-2005, 18:23	#1
Doofy Inactive Join Date: Jan 2004 Posts: 411	End of my teather with this one. If anyone can help on this problem i would be most grateful, my sis in law had NTL tv installed yesterday engineer called to install the box, ripped out and i do mean ripped out the satellite box. Installed a pace box and told here that it would take 2 hours for the channels to appear. 12 hours later and a call to CS to be told it takes 24 hours, fair enough waits till today rang them back and this time its 36 hours for it to be available. After ringing again was told it was down to a local area fault, despite this being cleared then after ringing again an enginer was booked for which is going to take 2 weeks now 2 weeks to go without TV after being installed for less than 24 hours is a bit of a **** take, especially after the engineeer did a wonderful demolition job on the sky box so that isnt going back in. leaves her without TV and NTL point blank refusing to admit that it isnt working they reluctantly booked an engineer after many complaints. This really is diabolical.